File a Claim
Use this form to file a claim
What should I do if I have an accident?
- Contact your agent. We'll guide you through the entire claims process.
- Make sure to have the address and phone numbers of other parties involved.
- Once your claim is filed, an adjuster will contact you to go over your claim and talk about your options.
How long do I have to file my claim?
- You should notify us as soon as reasonably possible.
- Please provide the date, time, place and details in addition to the names and addresses of the people involved with the claim.
What should I do if my business is damaged?
- For starters, contact your agent.
- Next, look for potential safety risks and take reasonable steps to prevent further damage.
- Be sure to keep an accurate record of your repair expenses.
- Separate items that may be cleaned and/or repaired.
- Check with your claims representative before you discard any items you plan to claim as damaged.
- Check your policy for specific coverage information.
What happens after I report the claim?
- Your claim rep will contact you.
- To expedite repairs, you can choose to get an estimate from a contractor of your choice or your adjuster can provide you with a list of local contractors.
- Major damage may require contractor/engineer inspections.
- Some repairs may not be covered unless you purchased special add-ons for your policy.
What should I do if my home is damaged?
- First, contact your agent to report the damage or loss.
- Keep damaged property for inspection and to help us determine what happened.
- Your adjuster will work with you to estimate your damages.
- To complete the repairs, you can get an estimate from a contractor of your choice, or the adjuster may be able to provide you with a list of local contractors who have done work for our customers in the past.
- No matter which option you choose, your adjuster and the contractor will work together to agree on a fair repair price.
- You may be entitled to temporary living expenses and housing if your home is considered uninhabitable.
What do I do if my personal property is damaged or stolen?
- You may be asked to keep items for inspection, so don't throw anything away.
- Keep any receipts so you can document your reimbursement requests.
- You'11 need to complete an inventory sheet listing all missing or damaged property.
What if someone is injured?
- Promptly report the incident, regardless of fault.
- Collect the injured person's contact info along with info for anyone else who was present at the time of the injury.
- Provide your adjuster with all names, addresses and phone numbers.
What are my repair options?
- A personally assigned adjuster works with you to estimate your damages and can provide you with a list of local contractors who have done work for our customers in the past.
- You can also choose to get an estimate from a contractor of your choice.
- No matter which you choose, your adjuster and the contractor will work together to agree on a fair repair price.
Complete the First Report of Injury and have it sent to your insurance agent as soon as possible, within 72 hours.